Dear Valued Clients of Heritage Animal Hospital,
Starting on Monday, March 30th the Hortonville office will be open. This means we will be seeing appointments and available for food and medication pick up at both of our locations. However, our Greenville office will be temporarily closed on Saturdays. The type of appointments that we will be seeing will still be limited to what would be considered essential, such as sick pets, updating Rabies vaccines, puppy/kitten visits, among other things not listed here.
We will be following the same protocols as we have been for the last week and a half. No clients will be permitted to enter the building. When you arrive to the clinic, please remain in your car and call the respective phone number (Greenville office: 920-757-0407, Hortonville office: 920-779-4343). One of our staff members will talk you through how to proceed.
During this time, we will be taking payments over the phone so you will need to have either a credit or debit card on hand. We will not be accepting cash or checks.
Please be patient with our staff during this time as we will be operating with a fewer number of team members than we usually would as part of the precautions that we are taking so that we can continue to stay open.
Visit and like our Facebook page where you will find important updates as they become available, https://www.facebook.com/HeritageAnimalHospitalWI/
Our hope is to be able to start seeing routine appointments and get back to normal business procedures on Monday, May 4th but that date is subject to change depending on how the pandemic situation unfolds. We continue to ask that you do not visit the clinic if you or someone you have been in contact with are showing signs of illness, especially fever, cough, or shortness of breath.
Bottom line, we are still here for you and your pets. Please do not hesitate to call us with your questions and needs. We will do our best to accommodate you in these challenging times.
Thank you for your patience and working with us as we try to navigate how best to handle our operations in this ever-changing pandemic situation.
We appreciate all of you,
From the HAH Team